Harty Homecare Services: care you can feel before you call

An established home care agency in Caterham wanted a website as warm as its carers: one that explains each kind of care in plain words, lets families read real reviews and makes the first phone call easy.

Harty Homecare Services is a privately owned domiciliary care agency with more than a decade of experience in Caterham and the surrounding towns. Its reputation was built on word of mouth and consistent carers.

Families looking for care are often in a hurry and under strain. They need to understand quickly whether the agency offers live-in or visiting care, dementia or respite support, and whether it covers their area. The agency also needed to recruit carers and wanted its own team to keep the site up to date.

We gave every type of care its own clear page: live-in care, visiting care, elderly care, couple care, dementia care, respite care, emergency homecare and companionship. Each one explains what is included and leads straight to a call or the contact form.

Trust comes first, so the site shows the agency's Google reviews live, in families' own words, and sets out the process in three simple steps: get in touch, free home assessment, care arranged. Phone numbers sit at the top of every page and are tappable on a mobile.

It runs on WordPress with Elementor, so the office can change text, add news and post jobs without a developer. Local copy names the towns the agency serves, from Caterham and Coulsdon to Warlingham, Oxted and Reigate, to help families nearby find it in search.