Growth Marketing

Social channels that grow and actually sell

We run your social media pages for visibility, growth and engagement, and we push your products closer to customers who are ready to buy. That covers the content calendar, the posts themselves, paid campaigns, influencer partnerships and the messages that land in your inbox every day.

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What we do

  1. 01

    Page management

    Day-to-day running of your Facebook, Instagram, X, LinkedIn, TikTok and YouTube channels in your brand voice.

  2. 02

    Content calendars

    Monthly plans tied to your launches, seasons and campaigns, approved by you before anything is posted.

  3. 03

    Content production

    Graphics, short videos, captions and longer articles made for each platform rather than copied across all of them.

  4. 04

    Paid social

    Ad campaigns on Facebook, Instagram, X, YouTube, LinkedIn and TikTok to reach new audiences and drive sales.

  5. 05

    Influencer campaigns

    Finding creators whose audience matches yours, agreeing clear briefs and measuring what each partnership delivers.

  6. 06

    Inbox management

    Replying to comments and direct messages promptly and passing sales enquiries to your team.

Content made for each platform

A post that works on LinkedIn will die on TikTok. We plan content for the platforms your audience actually uses and make it native to each one: short, punchy video where attention is scarce, carousels that teach something, and longer posts where buyers are ready to read.

Every month starts with a calendar you approve. It ties posts to your launches, offers and the moments that matter in your market, from Black Friday in the US and UK to festive seasons and back-to-school periods in Nigeria and across Africa. Nothing goes live without your sign-off unless you ask us to post freely within agreed guidelines. Your brand voice stays consistent across every channel, guided by a short style guide we agree at the start.

From followers to customers

Followers are pleasant. Customers pay the bills. We use paid social to put your best content in front of people who look like your existing buyers, then retarget those who showed interest. Influencer campaigns are chosen on audience fit and measured on sales or sign-ups through tracked links and codes, not on follower counts alone.

Many sales in West Africa and among the diaspora happen in direct messages and on WhatsApp. That is why inbox management is part of the service: quick, friendly replies to questions, with genuine sales enquiries handed straight to your team so none go cold. Paid and organic activity are planned together, so ad budget goes behind posts already proving popular rather than content nobody has tested.

Reports you can act on

Each month you get a short report showing reach, engagement, enquiries and sales by channel, with what we learned and what we will change. If something is not working, we say so and adjust.

We also keep an eye on reputation. Negative comments and complaints are flagged to you quickly with a suggested reply, and sensitive issues follow an escalation route agreed in advance. Platform rules change often, including disclosure rules for paid partnerships such as the UK Advertising Standards Authority's guidance on influencer marketing, and we keep your campaigns within them. Pages and ad accounts remain in your name throughout, with our access granted by you and removable at any time, so your followers and content stay with you whatever happens.

What you get

  • Social media audit and competitor review
  • Monthly content calendar for approval
  • Designed posts, reels and short videos
  • Paid campaign set-up and management
  • Influencer shortlist, briefs and results
  • Inbox response guidelines and escalation rules
  • Monthly report on reach, engagement, leads and sales

Usual tools

Meta Business Suite, Instagram, TikTok, LinkedIn, YouTube, X, Canva, Adobe Creative Cloud, CapCut, Later, Hootsuite, WhatsApp Business. We choose tools for your requirements and your long-term running costs, not out of habit.

FAQ

Social Media & Content: your questions answered

Which platforms should we be on?

Only the ones your customers use. For many consumer brands that is Instagram, TikTok and WhatsApp. For business-to-business firms it is usually LinkedIn. We recommend after a short audit.

Do you create the content or do we?

We can do either. Most clients have us produce graphics, video and captions, with their team supplying product photos, behind-the-scenes clips and expert input.

How do you choose influencers?

On audience match, engagement quality and past results, not follower numbers. Every campaign has a tracked link or code so you can see what it delivered.

How quickly do you reply to messages?

We agree response times with you, usually within a few hours during business hours, with clear rules for anything urgent or sensitive.

Often paired with

All services

We take on Social Media & Content projects for clients in Lagos, Abuja, Port Harcourt, Accra, Nairobi, Johannesburg, London, Manchester, Birmingham, Toronto, New York and Houston, and anywhere else you are.

Have a project in mind?

Email info@kollinzinc.com or send us a few details.